Testimonials

Car was ready to go and financial transaction was very timely.

llLLThe service provided was quite efficient. The service manager was polite and answered all of my questions. The details provided for my vehicle were explained well. Excellent service 👏

My sales persons was very knowledgeable about several vehicles and assisted with the purchase process in a smooth and an understandable manner. I have always had a great process for acquisition with Boyd Whiten.

Josh W, the sales manager went above and beyond to fix the cosmetic damage sustained on my vehicle during the shipping process. The service was exceptional and I am pleased with the repair. Highly recommend

Two weeks ago, I purchased a 2026 Lexus NX Premium from Elliot, a professional and friendly salesman. He patiently explained the car’s features and answered my numerous questions. He even transferred personal items from my trade into my new car. Harry, the finance manager, was equally professional and knowledgeable. There were no gimmicks, over-selling, or hidden costs. He provided me with an excellent warranty package and made the paperwork process seamless. Lastly, the dealership itself is beautiful, clean, and equipped with everything you need to make your car buying experience luxurious.

Chris Pryor and team were awesome in my recent experience. "Five stars for the windshield repair service! I was worried about a chip spreading, but the team at Lindsay Lexus of Alexandria handled it perfectly. The glass is crystal clear now, and the recalibration of the safety sensors was handled with total precision. Truly world-class service. 24 Hour service time with a loaner. Totally Rockstar service. Give that man a raise now or promote to Supervisor position as soon as possible. 5 Start⭐️⭐️⭐️⭐️⭐️ Michael Griffiths sr. Service on 6 Feb.

This is the best dealer i I’ve seen before thanks

Exceptional Service and Thoughtfulness from David Fajerski I had a wonderful experience at Lexus thanks to David Fajerski. While my car was in for a routine oil change, I realized I urgently needed to secure my laptop. Without hesitation, Dave arranged an Uber for me so I could quickly go and take care of it. It was incredibly thoughtful and far beyond what I expected, especially since the service only took about two hours. His promptness, attention to detail, and genuine care made a huge difference in my day. It’s rare to meet someone in customer service who goes out of their way so seamlessly and without being asked. I truly appreciate the support and highly recommend working with Dave—he embodies the level of professionalism and kindness that keeps me returning to Lexus.

Chris was professional, courteous, responsive to my concerns. He reminded me why O enjoy being a Lexis owner! Thank you!!!

I was promptly greeted and checked in even though I was early for my appointment. My usual service rep Tony was unavailable so Fred assisted me. Fred was very polite and courteous and took the time to explain what was included in my scheduled service. Tony wrapped up my appointment in an excellent manner as usual. Great service every time I visit Lindsay Lexus!

Dave was friendly and gave timely & informative updates about the progress of scheduled maintenance.

Excellent Customer Service

The staff at Lindsay Lexus were amazing—so kind, helpful, and truly professional. They made the whole experience wonderful.

Great service, comfortable waiting area, kind consultants. Highly recommend!

Wonderful experience. We worked with Edward, and start to finish it was the best car buying experience we have ever had. It made car buying enjoyable. 10/10

Excellent

Sometimes you have to return to the dealership for proper service and I am SO glad I did. The work done on my front brakes makes my 2016 vehicle ride like its brand new again. Very pleased with the service.

Tammy helped me out on the last minute of the day! I needed that oil change and she fitted me right in the nick of time! I really appreciated that. Side note……I really like my Lexus☺️

My salesman was experienced, super nice and answered any/all my questions.

Service was superb!!! It was always fun to be in the dealership to have my RX to be serviced. Thanks

Excellent. I have confidence in the expertise and guidance of Mr Reid!

Fast, efficient service. Very informative with in-person and text updates.

Great services and very fast. Gaby is an great advisor and took care my car well. Thank you for your great service Gaby.

Great service and the representative was very accommodating! Thanks for your stellar support! 😊👍

Thanks Gabby. Appreciate you much!

Great service. My advisor was very helpful and kept in contact with me to keep me updated

The service department is great. Frustrated that I have to bring my car back again because Lexus has not gotten them the recalled part.

Thomas Grant was amazing! He made the entire process easy and stress-free. He was very approachable, easy to talk to, and kept me informed about how long it would take for my car to be ready. Everything went smoothly from start to finish. I highly recommend Thomas Grant as an advisor and Lexus of Alexandria for their excellent service.

Easy peezy. First time meeting Tony he was very polite and thorough. I will say, although the waiting area was comfortable it was certainly not as cozy as the other location that was much nicer..They were a little several separate areas with different televisions playing different programs and even a fireplace and occasionally somebody would walk around and offer a nice treat like warm cookies.. also, I missed the quiet room where you could conduct business privately versus everything being in one large cold warehouse area. I’m wondering (hoping) if the weather were different (not so cold and no icy snow still on the ground) if I would’ve gotten a car wash like I used to receive with each Lexus quality service visit.

not recommended. $500 or so to replace air filter? $65 to add nitrogen in tires? (costco dos it for free). asking $265 or so to remove yellow fog light bulbs to pass inspection. (legal in this state) and so on. all prices way out of this world. on my car with 55000 miles, they recommended $10660 or so in repairs!!!!